Management Manipulation of an Economic Crisis

Richard Wolff

One of my favorite economists, the open and unabashedly Marxist Richard Wolff, states the following about a concept very foreign to American workers, democracy in the workplace. He begins by commenting that for a democracy-loving people, Americans sure do make a glaring exception for the world of work:

"If democracy belongs anywhere, it belongs in the workplace. Yet we accept, as if it were a given, that once we cross the threshold of our store, factory, or office, we give up all democratic rights. If this agreement at least delivered a rising standard of living, it might make sense that people would accept it. But now we have an economic system that imposes an undemocratic workplace and doesn’t deliver a decent economy in exchange."

Wolff finds it both stunning and amazing that a freedom-loving, group of people who extol the virtues of individual initiative should find an authoritarian-style work environment inevitable.He finds the uncritical acceptance of status hierarchy not only oppressive to workers but counter to productivity as well. 

Of course, the fact that co-operative style workplaces where everyone has a voice and an interest in the organization's success operate more efficiently and humanely is a no-brainer. Even when the product is public service at, for example, a large urban library, a democratic workplace could improve both morale and efficiency, making the institution more relevant and meaningful to all who are involved in its operation.

The current concept of increasing productivity involves a certain type of management that plays down any human commonality between those on the serving end of instruction and those receiving it. This strategy is basically just the sugar-coating of a management manifesto of manipulation. The workshop tips that proliferate in the civil service workplace are indicative of the contempt in which employees are held.  

What exactly are these apprentice managers, some of whom make only about $5,000 a year more than their charges, learning? Shocking, anti-human things like how to avoiding exchanging personal information or having any kind of a genuine relationship with inferiors. They are boning up on ways to ward off and field questions from underlings in order to avoid any degree understanding or emotional intimacy. They are provided a treasure trove of stock phrases to parrot back regarding sick pay, vacation pay or any kind of personal leave. In short, the foundation of this "management training" consists of indoctrination in the "skills" of remaining aloof and barking out directives at people who are assumed to be lazy, devious, potential scammers.

I have worked at my library workplace for seventeen years and have, of late, witnessed its deterioration into a sweat shop. It started when the San Francisco City Librarian gave birth to the idea to keep on only a skeletal staff. This wasn't done by layoffs but simply by no replacement workers being hired after folks move on or retire. This natural attrition has left a skeletal staff in the place where a full staff used to be. A micro-staff that is expected to work just as hard as the full staff used to. Why not five hours a day on the public desk instead of three? Why not have everyone work some evenings and weekend days? Why not have one person order books in three subject areas instead of just one?

This kind of "experiment" is taking place right now in workplaces across the country: speeding up production as salaries drop due to furlough days, fewer sick and vacation days, increased employee contributions to health and pension benefits or the elimination of these benefits altogether.

Yes, if nothing changes the workplace for the "lucky" few employed workers of the future will be upper management's wet dream and the working stiff's nightmare. The way they put it on 60 Minutes was that it's a "buyer's market" for employers. But all it really means is the value of labor has become dirt cheap and those who perform it, totally expendable.

Occupying Berkeley

Occupy Berkeley Rally

I have so far attended two meetings of the newly emerging Occupy Berkeley group which has taken up residence in front of the Bank of America building on Shattuck Avenue in the city where the Free Speech Movement was born. Over one hundred people were present at the first meeting at noon this past Saturday and, appropriately, a pow wow for Indigenous Peoples' Day was taking place a few blocks away in Martin Luther King Park in front of Berkeley City Hall.

The group was a welcome mix of young folks and seasoned boomers, students, unemployed, union and non-union workers. Everything was structured democratically, so much so that it became a bit laborious. The people's mike, the crowd repeating line by line what is being said by the speaker, worked as far as getting the word out, and really drove home a feeling of commonality and understanding, but also made everything take much longer.

The goal of every decision is to achieve consensus. Any person can block a proposal by crossing their arms over their chest. Then the individual has the opportunity to speak out against the issue. I know from my political salad days that consensus is a laudable but extremely difficult goal to achieve. Yet, the fact that these gatherings don't feel at all like the protests of the seventies, is a positive development, like the old saying, "mental illness is doing the same things over and over and expecting different results."

At a six p.m. organizing meeting the next day, Sunday, the process worked better. Around 20 people were in attendance. An agenda was adopted that included committee reports and security shifts to protect occupiers from vigilantes as well as the police. Supporters who are not occupiers, like myself, can plug in by donating all kinds of supplies, doing outreach and just showing up to express solidarity.

Occupy Oakland is kicking off in Frank Ogawa Plaza at 4 p.m. today, Columbus Day. This Saturday, October 15th in Oakland there will be international marches entitled "Jobs Not Cuts."

I was reading today that a military commander in Iran is labeling the Occupy Together protests spreading throughout the United States as the beginning of an "American Spring." Considering it is already October, I would call them the beginning of an "American Fall," which considering the depths to which this country has sunk, sounds fine to me!